Shipping Policy

City Line Smoke Shop LLC

At City Line Smoke Shop LLC, we aim to process and deliver your orders quickly and safely. This Shipping Policy outlines how orders placed through our website https://citylinesmokeshop.com/ are processed and delivered.

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Methods

We use trusted shipping carriers through our logistics partners to deliver orders across the United States. Shipping options and estimated delivery times will be displayed at checkout.

Typical delivery timelines are:

Standard Shipping: 3–7 business days
Expedited Shipping: 1–3 business days (if available)

Delivery times are estimates and may vary depending on the shipping carrier and destination.

Shipping Rates

Shipping charges are calculated at checkout based on the delivery address, order weight, and shipping method selected.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information so you can monitor your delivery status.

Shipping Restrictions

Due to federal and state regulations, certain tobacco or nicotine-related products may have shipping restrictions in specific states. Orders will only be shipped to locations where such products are legally permitted.

Customers must be 21 years or older to purchase tobacco or nicotine-related products.

Certain orders may require an adult signature (21+) upon delivery. The shipping carrier may request a valid government-issued ID at the time of delivery to verify age.

City Line Smoke Shop LLC reserves the right to cancel or refuse any order if fraud, unauthorized activity, or violations of applicable laws are suspected.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information. City Line Smoke Shop LLC is not responsible for delays or lost shipments caused by incorrect addresses provided during checkout.

Lost or Damaged Packages

If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery so we can assist with resolving the issue.

Contact Us

City Line Smoke Shop LLC
6 Massachusetts Ave, Lunenburg, MA 01462, United States
Phone: +1 978-343-3874
Email: citylinesmokeshop@gmail.com
Website: https://citylinesmokeshop.com/